FREQUENTLY ASKED QUESTIONS

Q. Who does The Arc help?

 A. We help people with intellectual and developmental disabilities (IDD), their families and supporters. Our clients are transition age youth and adults living in El Paso County.

Q. What is IDD?

A. IDD is an acronym for Intellectual and Developmental Disability.  IDD is an overarching term used to describe a life-long disability attributable to cognitive, neurological or other impairments manifested before the age of 22 and usually lasting for a lifetime.  IDD affects the activities of daily living in language, learning, living independently, mobility and self-care, among other areas. Autism, Down syndrome, intellectual disabilities, epilepsy and cerebral palsy are examples of IDD.

Q. What do you call a person with a disability?

A.  A person. We use “People First Language,” which is an objective and respectful way to speak about people with disabilities by emphasizing the person first, rather than the disability. 

Q. How do you help your clients?

A. Currently, we provide job placement, job coaching and supported employment services.  Our Employment Specialists will help you find and keep a job.  You must be a client of the Texas Department of Assistive & Rehabilitative Services (DARS) before we can help.  Please contact the DARS offices at:  (915) 782-7150 or (915) 834-7004.   In January 2015, the Day Habilitation program will be open and it will serve adults with IDD who have a Texas Home Living Medicaid Waiver.  Private pay may also be an option.

Q. Who can I talk to about my family member with IDD?

A. Contact Cecilia Navarro Tanner at (915) 564-4978 or email her at ceci.navarro@thearcofelpaso.org